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MT Dealer Profiles

MT INTERVIEW: Inchcape Retail CEO George Ashford

Inchcape Retail is growing its used car sales and planning a radical overhaul of its systems with a switch to the Tekion dealer management system (DMS) created by ex-Tesla IT boss Jay Vijayan Online evangelists who have forecast the demise of physical dealerships in an increasingly digital world have clearly never visited places like the Oxford Motor Park in Kidlington. ...

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MT Interview: Mark Raban, Lookers CEO

It has been quite a journey for Lookers and its CEO Mark Raban who joined the group in 2019 as finance director just as the Financial Conduct Authority (FCA) began an investigation into the dealer group’s sales processes. Lookers promoted Raban to CEO in early 2020. He has nearly 30 years of multi-channel retailing experience and is steeped in finance. ...

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Dealer Insight: Gravells with MD and owner Jonathan Gravell

Motor Trader speaks to managing director and third-generation owner of Gravells, Jonathan Gravell, on the group’s family atmosphere and how it has earned several customer service awards. Gravells is a familiar and long serving face in South Wales, with the company founded in Kidwelly in 1932. It then took on Renault in 1954 making it the oldest Renault dealership in ...

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MT Awards 2018: Business Manager of the Year

Alexanders Prestige, based just outside Boroughbridge in North Yorkshire, specialises in selling cars for upwards of £30,000 to a nationwide and international customer base. Its location only minutes from the A1(M) is key to collection and delivery, and also to enable distant customers to reach it with minimal difficulty. It has been trading since 2005 and prides itself in providing ...

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Dealer Profile: JCT600 Volkswagen Bradford

JCT600 CEO John Tordoff recently revealed a strong 2017 for the Yorkshire-based multi-franchise group, number 12 in the Motor Trader Top 200. A 26% rise in pre-tax profits has been achieved thanks to what he described as a refusal to chase unrealistic manufacturer new vehicle sales targets, instead focusing on more profitable areas such as used and aftersales. Implementing this ...

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SuperMiniUK: Winner of the Customer Care Award (Independent)

The strength of customer reviews helped clinch this award for Nottingham-based SuperMiniUK, which specialises in selling Mini and other small cars priced from £2,000 to £20,000. Co-directors and life partners Mat Clarke and Stephenie Lawrence met while working for a Lexus dealership and strive to deliver a premium standard of customer care in this business, which they set up after ...

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