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Tag Archives: mercedes-benz

Stellantis brands struggle in 2023 new car market

Polestar was the fastest growing brand in the UK in the year to August showing growth of 186%. It was followed by Genesis which almost doubled sales, up 121% in the first eight months of the year, according to the latest figures from the Society of Motor Manufacturers & Traders (SMMT). Another EV brand MG was in fifth slot showing ...

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Australian dealers lose agency legal battle with Mercedes-Benz

A legal case brought by 38 car dealers in Australia against Mercedes-Benz has been thrown out by a Federal Court. The dealers brought the case against Mercedes claiming new agency agreements stripped them of the goodwill they had built up over the years. In January 2022 Mercedes-Benz introduced the agency model in Australia where it took ownership of stock, taking ...

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Hedin Automotive completes acquisition of Stephen James

Hedin Automotive said today it had completed the acquisition of Stephen James Alliance that was first announced in July. The transaction comprises all operations of the BMW and MINI retailer Stephen James Group, which employs circa 400 people. Following the acquisition, Hedin Mobility Group now represents BMW, MINI, Mercedes-Benz and smart in the UK with a total of 14 sales ...

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Consumer Duty, Chinese car brands, winning ways

In the April issue of Motor Trader we look at the new Financial Conduct Authority rules on Consumer Duty that come into force on 31 July 2023 and set higher and clearer standards of consumer protection across financial services and require motor finance firms, brokers and dealers to put their customers’ needs first. It will mean that consumers should receive ...

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Andy Goss Interview: The ‘five fundamentals’ of the Agency model

After a highly successful career on both the OEM and retail sides of the automotive industry, Andy Goss has a unique perspective on the new agency model being rolled out to replace the traditional franchise dealer system. In a conversation with Lynda Ennis, founder and CEO of executive search group Ennis & Co, he gave his personal view on the ...

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Mercedes ‘delighted’ with customer feedback on agency model

Mercedes-Benz UK said last week it was “delighted” with the initial feedback on the Agency model introduced in January. The new agency dealer model launched in January was achieving a customer rating of 4.7 out of five. In a release to highlight the new model Savage said it was a “highly exciting” time for the brand and its dealers. “The ...

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Mercedes-Benz to air new agency ad during Six Nations

Mercedes-Benz will air a new ad covering its agency model the UK during this weekend’s Six Nations England vs Italy fixture. Gary Savage CEO of Mercedes-Benz UK said: “The launch of our Agency model is a hugely exciting time for us and our network – providing our customers with a range of benefits. “In an increasingly digitised world, customer-buying habits ...

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Vertu revamps Mercedes-Benz dealership in Ascot

Vertu has carried out a £700,000 refurbishment of its Mercedes-Benz dealership in Ascot. The dealership currently, which currently employs 45 staff, recruiting as part of the investment, with a number of roles available including a technician, a service advisor, a service administrator and a Driver. Vertu Motors operates Mercedes-Benz dealerships in Ascot, Reading, Slough, Aylesbury and Beaconsfield. Adam Rich, general ...

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